Property Management

About Our Property Management Services

Haven Designs offers property management services that will fully care for the life cycle of your property. Besides property management we also coordinate all interior and exterior maintenance and repairs through a team of experienced plumbers, builders, locksmiths, electricians and other certified tradesmen.  We have out of hours contractors and can be reached 24/7. Our property management is accurate, professional and effective, which provides our landlords with enormous peace of mind.

Our Refurbishment Teams

Our refurbishment teams are made up of fully certified, experienced and skilled tradesman including plasterers, carpenters, decorators, plumbers, electricians, skilled builders, interior designers and many others.  We carry out scheduled works to exact specification and timetable under a structured system that ensures each refurbishment project runs smoothly.  Our commitment to accurate, efficient refurbishment enables new tenants to move in quickly and eliminates void periods.

Our Process

We meet with you at the property to discuss what services are needed, after which we will send an estimate of services and project cost.  Our team will carry out the work and provide you with manufacturer guarantees for appliances, equipment, etc.  The property will be inspected and you will be provided with all relevant certificates and written reports.

Move Management

Haven Designs can locate tenants who are suitable, through various contacts and, if necessary, advertising.  We’ll check the tenant into the property following tenancy agreement and signatures, and supervise the transfer of electricity, gas and tax accounts into the client’s name.  The property will be routinely inspected and repairs scheduled and performed as needed.

As tenants leave we will check them out, re-let the property and continue the process listed above.  Our success with move management is earned through consistent response and delivery of services, flexibility and good client-property management relationships.

Customer Service and Communication

Haven Designs have strict customer service and communication policies.  We are available 24/7 for any tenant concerns and make sure that issues are addressed professionally and in a timely manner.  Great client-management relationships are the key to our success, and we insist upon an attitude of respect and consistent accountability.

For more information on any of our property management services, please contact Haven Designs today.